Welcome to the Imperial Time Website. By continuing to use this Website, you are indicating that you accept these Terms & Conditions of Use. If you do not agree to be bound by these Terms & Conditions of Use you should immediately stop using the Website.
Please note that any purchases you make on this Website will be governed by our Terms & Conditions for Buying Goods Online.
Please also read our Privacy Policy for details about data protection and how we use the personal information you give us through this Website.
You can print out any page from this Website, including any of its Terms & Conditions, by selecting Print from the File menu of your internet browser.
"We" and "us" means Imperial Time Trading Limited, a company incorporated and registered in England and Wales with company number 09649863 and registered address Showroom 38, 67 Hatton Garden, Holborn, London EC1N 8JY.
Imperial Time is a trading name of Imperial Time Trading Limited.
"Website" means the website at www.Imperialtime.co.uk.
"You" means the person using the Website whether as a guest or as a registered user.
The Website is intended for UK users only. Imperial Time Trading Limited operates this Website. You can find further details about us under the Company Information section.
The Terms & Conditions quoted here also apply to any of our content displayed on agreed third party websites.
All copyright, trademarks and other intellectual property rights in all materials or content contained in the Website are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale or posting details through this Website.
Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:
Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:
copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website; download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party; utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website; or create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings). You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.
You Will Not:
We may monitor any activity and content associated with the Website. We will investigate any reported violation of these Terms & Conditions of Use or complaints relating to the Website and take any action that we believe is appropriate.
Any information you submit to the Website, whether by way of comments, ratings, reviews any chat room function or otherwise, will not be treated confidentially and you acknowledge that such content shall be submitted strictly in accordance with our User Content Terms of Use.
Whilst we make every effort to monitor any contents uploaded by users on our Website, such content will often reflect a user's opinion and we will not be responsible or liable to you for the content or accuracy of any materials posted by any other user on our Website.
While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you Contact Us prior to placing an order on the Website.
The Website is provided, on an "as is" and "as and when available" basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Website or its content offered on the Website.
We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website. If a fault occurs in the service you should report it to customer.services@Imperialtime.co.uk and we will attempt to correct the fault as soon as we reasonably can.
We will try to make sure that the Website is always available. However, this is not always possible and access to the Website may be suspended temporarily and without notice in the case of any system failure, maintenance or repair or for any other reasons outside our control, as well as for any breach by you of these Terms & Conditions of Use.,/
We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website.
We Remain Liable However For:
If you use our Website to deal with a third party (for example to enter a competition), it is up to you to read and comply with the Terms & Conditions and Privacy Policies of such third parties.
Please also see our Privacy Policy for more details of how we use your information.
We reserve the right to suspend or terminate the Website or remove any of the services on it with immediate effect at any time, and without notice, for example if:
These Terms & Conditions of Use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.
If any part of these Terms & Conditions of Use is found to be invalid by law, the rest of them remain valid and enforceable.
User Content Terms of UseThese User Content Terms of Use govern your conduct associated with the customer ratings and review and the customer stories you may post or upload on our Website. To the extent there is any conflict between our Privacy Policy and these User Content Terms of Use, these User Content Terms of Use shall take precedence.
By submitting any content to us, you represent and warrant that:
For any content that you submit, you grant us a perpetual, irrevocable, royalty-free, transferable right and licence to use, reproduce, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technologies throughout the world (whether in whole or in part, and whether cropped, adapted, altered or otherwise manipulated) without compensation to you.
All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete (without notice) any content on our Website that we deem, in our sole discretion, to violate the content guidelines or any other provisions of these User Content Terms of Use. We do not guarantee that you will have any recourse through us to edit or delete any content you have submitted. Ratings and written comments are generally posted within 2-4 business days from submission. However, we reserve the right to remove or to refuse to post any submission for any reason.
You acknowledge that you are responsible for the content of your submission. None of the content that you submit shall be subject to any obligation of confidence on our part, our agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
By submitting your email address in connection with your rating and review or your stories, you agree that we, and any third party service providers, may use your email address to contact you about the status of your review and for other administrative purposes.
We may be required to disclose and shall disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.
When you use our online stores, such as [www.Imperialtime.co.uk], details of any products that you seek to purchase and your email address may be collected as you fill in the Checkout form. If you do not complete your purchase we may contact you using these details to offer our assistance (in case, for instance, you were experiencing technical difficulties) and allow you to finalise your purchase.
You can choose to stop receiving our Checkout Assistance emails at any time by following the link at the bottom of each assistance email.
Terms & Conditions for Buying Goods OnlineWelcome to the Imperial Time online service. Please read these Terms & Conditions for Buying Goods Online before placing an order. By placing an order using this service you are accepting these Terms & Conditions for Buying Goods Online. These Terms & Conditions for Buying Goods Online only apply to goods purchased online using this Website.
"Website"
means the website at www.Imperialtime.co.uk.
"You"
means the person using the Website to purchase any of our goods online.
"Working days"
means all days other than Saturdays, Sundays and English statutory and public holidays.
By using the Website to buy goods online, you confirm that you are at least 18 years old, or, if you are under 18, that you are placing an order on this Website with the consent of your parent or guardian. We do not sell goods to children online, but we do sell children's goods for purchase by people over 18.
Please note that only residents of the United Kingdom may use the Website to purchase Goods.
Ordering Process And Contract Information
Please see our Ordering Online Is Easy guide for instructions about how to place an order.
By completing and submitting an electronic order, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
Certain steps must be followed for a binding contract to be formed between us, which are described below. After you have placed your order:
we will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us and at this stage no contract is formed between us;
when we despatch your goods from the warehouse, we will send you a confirmation email ("Despatch Email"). This email constitutes a formal acceptance of your order by us. This also means that a binding contract between us is formed and you and we are obliged to fulfil our obligations under that binding contract.
Important note regarding Personalised Items: The above order process does not apply in relation to your orders for Personalised Items. We will acknowledge your order as described in step 1 above, however the following order process shall apply:
Payment will be processed and taken when the order is placed with us. This is not an order confirmation or order acceptance from us.
Your order will go into production shortly afer the order is placed and payment is processed.
Once your order is ready for dispatch from our warehouse, we will send you a despatch confirmation email. This email constitutes a formal acceptance of your order by us. This also means that a contract between us is agreed and we are obliged to fulfill our obligations under this contract.
Please note that orders (whether for Personalised Items or other items) will only be despatched once we have authorisation from your payment card issuer. We will aim to inform you as soon as possible if there is an issue with the payment authorisation process or with any validation checks for your order. We will not accept your order if payment is not authorised. Where there are issues with the authorisation process or validation checks, your delivery may be delayed as a result.
Please note that some Personalised Items will be sent direct from a third party supplier. If gift wrapping is selected, then gift wrapping for Personalised Items may differ to any non Personalised Items may differ to any non Personalised Item(s) that are in your basket.
If you change your mind after placing an order, you can cancel it at any time before we have sent our Despatch Email to you. Please see the Contact Us page for our telephone number and email. To cancel your order, you will need to give us your name and address details, as well as your order number.
If you cancel part of an order the postage and packaging charge is recalculated on the price of the goods you keep. This may affect your delivery charge payment. For example, if your order is for £60 worth of goods and you then cancel a £15 item, your order total will drop below £49, and you will no longer qualify for FREE Standard delivery.
Please note the above does not apply to your orders for Personalised Items (please see our dedicated Personalised order section below).
Cooling off period
When you order from us online, you are entitled to a cooling off period after despatch of your goods. During this cooling-off period, you can return your goods without any charge. Our cooling off period is 30 days (from delivery of the goods to you) which includes any statutory cooling off period.
This period starts the day the contract is agreed and becomes binding (i.e. you receive a Despatch Email from us) and ends 30 days after the day following delivery of the goods.
Unless we are at fault (for example where you have received faulty items, or items which are not as described), certain items are excluded from the cooling off period guarantee: these include Personalised Items, as well as pierced items where their packaging has been opened (please also see our dedicated Personalised Items order section below).
If you do receive faulty goods, please follow one of the procedures outlined on the How To Return Items page. You can return your goods without any charge. Our returns period for faulty goods is 30 days (from delivery/collection of the goods).
Cash refunds for gifts can only be made to the payment card used to purchase the goods. So if you buy a gift online, the recipient will not be able to get a cash refund if they want to return the goods but we will exchange the unwanted gift for Gift Cards to the value of the gift, provided the goods are taken at any Imperial Time store within the Cooling off period.
Please refer to our Returns & Exchanges page for details of how and where to return goods.
If you wish to return goods you have a duty to keep them in your possession and to take reasonable care of them until you return them. Please telephone us * if you would like to return your goods and we will send you pre-paid labels so that you can return them free of charge. Goods must be returned in their original condition, including immediate packaging, within the cooling off period.
*Calls are charged at local rate and may be recorded. Our lines are open 9am-5.30pm Monday to Friday and 9am-1pm on Saturday.
We accept refunds or exchanges of pierced items provided they are returned in their original (unopened) packaging. If you would like to return your pierced items please ensure the plastic bag containing your order remains sealed. If the items have been removed from the bag or if the bag has been tampered with, we cannot refund or exchange the item due to hygiene reasons.
Our returns policy does not affect your statutory rights. For further information on your statutory rights look at www.consumerdirect.gov.uk.
Imperial Time UK Ltd guarantees the proper functioning of its watches for a period of twelve months from the date of purchase. Unless the manufactures warranty is still active. In that case the manufacturers warranty will superseed that of Imperial Time UK Ltd. Our guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse. The substitution of components with, or the addition of, components or accessories not manufactured by the brand will invalidate the guarantee. The guarantee is valid only if (1) the watch has been sold by Imperial Time UK Ltd; (2) the guarantee card is presented with the watch.
Subject to your purchase we may be able to offer a money back guarantee. This means we will be able to purchase your item back at the current market price minus a restocking fee.
If the market price on your purchase increases we may be able to offer more than you originally paid. If the market price on your purchase decreases our buy back price will have to reflect the market/resale value in order for us to be able to restock it and sell it at a profit to cover our overheads.
When you order a Personalised Item from our website, we will create a specific and potentially unique item designed around your own specific requirements.
You may change your mind and notify us that you wish to cancel your order for Personalised Item at any time before you receive our email confirming despatch of your order for Personalised Items (see Ordering process and contract formation above).
Once you have received our despatch confirmation email, a binding agreement will be formed and you will no longer have the ability to cancel your order. If however your item is faulty, not as described or does not match the specifications contained in your order, please refer to our Returns & exchanges section.
Free Standard delivery applies only to orders of £49 or more (including VAT at the UK rate); free Next Day delivery applies only to orders of £500 or more (including VAT at the UK rate) placed on the Imperial Time Website.
When will I receive my goods? We will send you a Despatch Email as soon as your goods has been despatched. If you chose Standard Delivery: you should receive your goods within 2 - 5 days (excluding Sundays).
If you chose Next Day Delivery: you will receive your goods the next working day after despatch. If you order after 2pm on a Thursday, your goods will be despatched on Friday, and should be delivered on the next working day (Monday). If you order after 2pm on a Friday your goods will not be despatched until the following Monday, and should be delivered on Tuesday.
We will make every effort to deliver your goods in accordance with the timescales indicated in our Delivery information page. We will not be liable for delays in delivering your goods where such delay is due to reasons outside of our control.
Please note that you will need someone to sign and accept delivery of Next Day deliveries.
Our Website only shows goods available for purchase in the UK (including Northern Ireland). We are unfortunately unable to despatch goods to addresses outside the UK or in the Channel Islands. However, we do have Imperial Time stores in Jersey and Guernsey.
If the goods you have ordered are unavailable, you will receive an email notification or call from us to confirm this.
For more details on our delivery options see the Delivery information page.
Some goods indicated on our website as such, are not available to buy online, but are available to buy at your local Imperial Time store.
Prices throughout the Website are quoted in Pounds Sterling and payment can only be accepted in Pounds Sterling. Prices include VAT. Packing and delivery costs will be added to the total price of your goods (and will be clearly indicated on your order check out page). Prices quoted on the Website are applicable exclusively to goods purchased through this Website. Prices applicable to goods for purchase in Imperial Time stores may differ from those quoted on this Website.
While we make every effort to ensure that the goods shown on our Website are currently available at the price shown on the Website, we cannot guarantee that this will always be the case. If goods you have ordered online are unavailable at the price or conditions shown, you will be notified as soon as possible.
If a pricing error is made on our Website or in the ordering process we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. If we cannot get in contact with you to notify you of the error, your order will be cancelled. In those circumstances, no payment will be taken from you or, if applicable, any payment taken in advance will be refunded.
For Personalised Items, your payment card will be debited when you place the order. For other items, your payment card will be debited for your order on the day that we send you the Despatch Email (i.e. the day on which we despatch your goods).
See Delivery information page for more details on how to have your order delivered for free.
It is a real pleasure to own a fine watch, and with our 0% interest finance, that ownership experience could be more achievable than you think. With no fees or interest on the finance, the ticket price you see is all you'll pay, and you can even use your current watch in part exchange as a deposit. You can apply for watch finance either online or by speaking to one of our advisors, and enjoy the convenience and practicality of 0% interest whilst keeping your capital safely in your account.
With 6 and 12 months of 0% interest finance available on most of our stock, you could enjoy your new watch even sooner than you think. With no hidden fees or interest to pay, you don't pay a penny more than the price you see.
Finance offers are subject to credit status of the applicant.
The repayment results below are for guidance only
| Cash Price | £1,495.00 |
| Minimum Deposit | £373.75 |
| Loan Amount | £1,121.25 |
| 6 x Monthly Instalment | £186.88 |
| Anual Rate Of Interest | 0% Fixed |
| Total Charge for Credit | £0.00 |
| Total Amount Payable | £1,495.00 |
| Representative APR | 0% |
The repayment results below are for guidance only
| Cash Price | £1,495.00 |
| Minimum Deposit | £373.75 |
| Loan Amount | £1,121.25 |
| 12 x Monthly Instalment | £93.44 |
| Anual Rate Of Interest | 0% Fixed |
| Total Charge for Credit | £0.00 |
| Total Amount Payable | £1,495.00 |
| Representative APR | 0% |
Please note that prices, offers and competitions mentioned in our eCatalogues are only valid until the date shown on the last page of each catalogue. We cannot guarantee our ability to honour the prices shown in the eCatalogue(s) if you order after the stated date, however the current price for any goods will always be shown on the goods' detail page on the Website.
While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you Contact Us prior to placing an order on the Website.
We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website.
We Remain Liable However For:
Changes to Terms & Conditions for Buying Goods OnlineWe reserve the right to change these Terms & Conditions for Buying Goods Online from time to time. If this happens, we will post the new Terms & Conditions for Buying Goods Online on the website. If you do not wish your purchase(s) to be governed by the revised Terms & Conditions for Buying Goods Online, you must not place any further orders.
These Terms & Conditions for Buying Goods Online are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.
If any part of these Terms & Conditions for Buying Goods Online is found to be invalid by law, the rest of them remain valid and enforceable.
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