IMPERIAL TIME UK LTD · KENSINGTON, LONDON
Watch & Jewellery Repairs in Kensington, London
Luxury watch servicing, battery replacement, polishing, bracelet adjustments and professional jewellery repairs from our Kensington showroom.
REPAIR & RESTORATION SERVICES
What do you need repaired?
From quick everyday adjustments to more involved restoration work, start with the service closest to your requirement. If you are unsure, send photos and we can help identify the right route.
Watch Servicing
Assessment and servicing enquiries for luxury and mechanical watches.
Request service quote → 02Battery Replacement
Battery-change enquiries for suitable quartz watches.
Get battery quote → 03Bracelet Adjustment
Link removal, sizing, fit adjustments and bracelet enquiries.
Book an adjustment → 04Bracelet & Clasp Repair
Broken, worn or damaged bracelet and clasp assessment.
Send repair details → 05Watch Polishing
Polishing enquiries for cases, bracelets and clasps where appropriate.
Send photos → 06Watch Refurbishment
Cosmetic restoration and refurbishment enquiries for worn watches.
Request assessment → 07Ring Resizing
Professional resizing enquiries for rings in suitable precious metals.
Get resizing quote → 08Ring Mounting & Remounting
Mount repair, replacement and remounting enquiries.
Discuss your ring → 09Stone Setting & Claw Repair
Loose stones, worn claws, prong work and setting assessment.
Request jewellery quote → 10Broken Chain & Necklace Repair
Broken links, soldering, clasp and necklace repair enquiries.
Get chain repair quote → 11Jewellery Polishing & Cleaning
Refresh worn jewellery and restore presentation where suitable.
Request estimate → 12Rhodium Plating
Rhodium plating enquiries for suitable white-gold jewellery.
Get plating quote →WATCH REPAIRS & AFTERCARE
Luxury watch repair, servicing & refurbishment
Imperial Time UK Ltd provides a straightforward route for clients who need a watch assessed, serviced, adjusted or cosmetically restored. We can help with common repair enquiries including batteries, bracelets, clasps, straps, polishing, refurbishment, crystals, crowns, stems and movement-related faults.
- Watch servicing and fault assessment
- Battery replacement enquiries
- Bracelet sizing, links and clasp repairs
- Strap replacement and fitting
- Polishing and cosmetic refurbishment
- Crystal, crown, stem and movement enquiries
- Vintage watch restoration assessment
FAST ROUTE
Battery, bracelet or polishing enquiry?
For straightforward work, send the watch brand/model, the service required and clear photos. This helps us understand the job before you visit.
WhatsApp Your Watch PhotosJEWELLERY REPAIR
Broken jewellery does not always need replacing.
Bring the item into our Kensington showroom or send clear photographs. We can assess the repair requirement and advise on the appropriate next step.
RINGS, CHAINS, BRACELETS & MORE
Jewellery repairs & restoration in London
We handle enquiries covering ring repairs and resizing, broken chains, necklaces, bracelets, bangles, clasps, mount work, stone setting, claw re-tipping, polishing, cleaning, rhodium plating and restoration.
- Ring resizing
- Broken ring repair
- Ring mounting & remounting
- Stone setting
- Loose-stone assessment
- Claw / prong repair
- Broken chain repair
- Necklace repair
- Bracelet & bangle repair
- Clasp replacement
- Jewellery soldering
- Rhodium plating
- Polishing & cleaning
- Earring / post repair
HOW IT WORKS
A simpler route from damage to repair
Tell us what is wrong
Use the form, WhatsApp photos, call us or visit the Kensington showroom.
We assess the requirement
Share the item, brand and symptoms so we can determine the appropriate repair route.
Review the next step
We will advise on the work required and any information needed before proceeding.
Collection or return
Once completed, arrange collection or the appropriate return method with our team.
REQUEST AN ESTIMATE
Get your watch or jewellery repair assessed
Tell us what needs attention. Include the item type, brand where relevant, the problem and any useful detail. For the quickest visual assessment, you can also send photographs on WhatsApp.
Repair enquiry
Complete the secure enquiry form below and our team will receive your details through the existing Imperial Time enquiry system.
REPAIR FAQ
Common repair questions
Need an answer about a specific item? Send photos on WhatsApp or call the showroom.
What watch repairs can I enquire about?
You can enquire about servicing, faults, battery replacement, bracelet adjustment, clasp repair, straps, polishing, refurbishment, crystals, crowns, stems, movement faults and restoration. The exact work available depends on the watch and assessment.
Do you repair jewellery as well as watches?
Yes. We accept enquiries for ring resizing and repair, mount work, stone setting, chains, necklaces, bracelets, bangles, clasps, soldering, rhodium plating, polishing, cleaning and other jewellery restoration work.
Can I send photos before visiting?
Yes. WhatsApp is the quickest way to send photographs and a short description. Images can help us understand the likely requirement, although a final assessment may require the item to be inspected.
Can I bring my item to the Kensington showroom?
Yes. Imperial Time UK Ltd is at 79 Kensington Church Street, London W8 4BG. The showroom is open Monday to Friday 10:00–18:00, with Saturday visits by appointment.
Can you replace watch batteries and adjust bracelets?
You can request both battery replacement and bracelet sizing or link adjustment through this page. Suitability and the exact work required are confirmed after assessment of the watch.
Do you offer watch polishing and refurbishment?
Yes, we accept polishing and refurbishment enquiries. The appropriate finish and scope depend on the watch, its condition and the result you want to achieve.
Can you repair a broken ring, chain or necklace?
Yes. Send photographs of the damage or bring the jewellery to the showroom. We can assess broken rings, chains, necklaces, clasps and other damaged jewellery and advise on the repair route.
KENSINGTON SHOWROOM
Visit Imperial Time UK Ltd
79 Kensington Church Street
London W8 4BG
Monday–Friday: 10:00–18:00
Saturday: Appointment only
Sunday: Closed
READY TO START?
Turn the repair into a quick conversation.
Send the item details today and let us help you identify the right next step.